With a legacy deeply etched in over a century of dedicated service, AAA Northeast delivers legendary services and trusted advice, allowing members and their families to enjoy the peace of mind that membership provides.

In addition to world-class roadside assistance, members have access to a range of specialized products, including auto, home and life insurance; a full-service travel agency; competitive rates on auto loans, mortgages and student loans; exclusive discounts on everyday purchases and driver training programs that create lifelong safe drivers.

As a fierce advocate for traffic safety since our inception, we put our members' well-being at the center of everything we do. We take pride in ensuring that wherever the road leads, members can confidently live life the way they want, knowing we'll be there when they need us.

Automotive

Security

AAA's headquarters in Providence, RI, United States

This department oversees the management and efficiency of fleet resources, ensuring optimal operations and training.

Fleet Operations

The Leadership Team at AAA Northeast is responsible for steering the organization towards its strategic goals and ensuring the delivery of exceptional services to members. This diverse group, comprising key executives from various functions including public affairs, marketing, finance, and operations, collaborates to enhance member experience, drive innovation, and maintain the company's commitment to traffic safety and member well-being. Their collective expertise shapes policy and operational decisions, guiding AAA in its mission to provide reliable support and peace of mind to its members.

Leadership Team

The Finance and Operations team at AAA plays a vital role in overseeing the financial health and operational efficiency of the organization. This team is responsible for strategic financial planning, regulatory compliance, and internal auditing, while also managing day-to-day operations across various departments, including insurance, travel, and member services. By ensuring sound financial practices and streamlined processes, they empower AAA to deliver exceptional service to its members and enhance overall operational performance.

Finance and Operations

The Sales and Business Development team at AAA is responsible for driving revenue growth and expanding membership by developing strategic partnerships and promoting a diverse range of products, including insurance, travel services, and financial solutions. This team collaborates closely with various departments to optimize sales strategies, enhance member engagement, and ensure that AAA's offerings align with the needs of its members, reinforcing the company's commitment to their well-being and safety.

Sales and Business Development

The Marketing and Communications team at AAA Northeast is responsible for developing and executing innovative marketing strategies that promote the company’s diverse services while enhancing brand awareness and member engagement. This team collaborates on multi-channel campaigns, manages digital and traditional media platforms, and creates compelling content that resonates with current and prospective members. Through focused efforts in market research and analysis, they also drive communications that advocate for traffic safety and reinforce AAA’s commitment to member well-being.

Marketing and Communications

The Technology and Systems team at AAA is responsible for overseeing the company's IT infrastructure, ensuring reliable and secure communication networks, and managing application development for various services. This team focuses on enhancing member experience through the integration of innovative digital solutions and maintaining system security. Additionally, they provide technical support and collaborate with other departments to optimize operations and streamline processes.

Technology and Systems

The Human Resources and Talent Acquisition team at AAA plays a crucial role in fostering a supportive work environment that aligns with the company's mission of member-centered service. They focus on recruiting top talent, developing employee capabilities, and managing HR initiatives that enhance workforce engagement and productivity. By ensuring effective onboarding, talent development, and employee support programs, this team helps maintain AAA's commitment to excellence in service delivery.

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Other teams

Leadership Team

Finance and Operations

Sales and Business Development

Marketing and Communications

Technology and Systems

Human Resources and Talent Acquisition