AAFMAA (American Armed Forces Mutual Aid Association) is a not-for-profit, member-owned financial services association that provides life insurance, military benefits counseling, Survivor Assistance Services, residential mortgages, financial planning, investment management and trust services to the American Armed Forces Community. AAFMAA is a unique association formed in 1879 whose focus is solely on serving members of the American Armed Forces Community and their families.

Life insurance benefits include policies with no war clause, no terrorist clauses, and no aviation clauses or exclusions.  Survivor Assistance Services are included with all member life insurance policies and serve the survivors for their lifetime.

Membership eligibility extends to all ranks of the United States Air Force, Army, Coast Guard, Marine Corps and Navy who are Active Duty (or within 240 day after separation from service), Retirees, National Guard, Reserves, US Air Force Academy, US Coast Guard Academy, US Military Academy, US Merchant Marine Academy and US Naval Academy cadets and midshipmen.  Additionally, Reserve Officers’ Training Corps (ROTC) scholarship/contracts and veterans residing in Arizona, Connecticut, Florida, Hawaii, Maryland, North Carolina, Oklahoma, Rhode Island, South Carolina, Oregon and Virginia are eligible for membership.

Insurance

Investment Management

Military

AAFMAA

AAFMAA's headquarters in Fort Myer, VA, United States

This department focuses on designing visual content and developing strategic approaches to enhance brand narratives.

Creative Services

The Operations Team at AAFMAA ensures seamless delivery of financial services and support to members of the American Armed Forces Community. This includes coordinating life insurance membership, processing insurance applications, managing mortgage loan services, underwriting support, and providing ongoing assistance to survivors. The team also handles policy services and manages membership logistics, ensuring that all aspects of member interaction are handled efficiently and professionally to enhance overall member satisfaction.

Operations Team

The Accounting and Finance team at AAFMAA is responsible for managing the financial health of the organization. They oversee budgeting, financial reporting, and compliance with regulatory standards. This team ensures accurate bookkeeping, scrutinizes financial transactions, manages assets, and supports strategic financial planning to sustain and enhance the services provided to the American Armed Forces Community and their families.

Accounting and Finance

The Leadership Team at AAFMAA drives the strategic direction and overall operations of the organization. Comprised of key executives, including the Chief Operating Officer, President, Chief Marketing Officer, Chief Financial Officer and Treasurer, Vice President of Insurance Operations, and Chief Information Officer, this team ensures that AAFMAA efficiently delivers its financial services and member support to the American Armed Forces Community. They focus on leadership, strategy, financial oversight, marketing, technology, and operational implementation to maintain and enhance the association's mission and member satisfaction.

Leadership Team

The Operations and Assistance team at AAFMAA is responsible for ensuring the efficient delivery of services to its members. This includes managing life insurance operations, providing comprehensive Survivor Assistance Services, overseeing loan processes, and coordinating VA claims. The team plays a pivotal role in supporting the American Armed Forces Community by ensuring that members and their families receive the benefits and services they are entitled to in a timely and effective manner.

Operations and Assistance

The Marketing Team at AAFMAA is responsible for promoting the organization's financial services and life insurance offerings to the American Armed Forces Community. This includes developing and implementing marketing strategies, managing digital marketing efforts, coordinating brand messaging, and ensuring that communication effectively reaches eligible members. Through targeted campaigns and outreach, the team aims to increase membership, enhance brand awareness, and support the unique needs of service members and their families.

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Other teams

Operations Team

Accounting and Finance

Leadership Team

Operations and Assistance

Marketing