Michael Surerus

Michael Surerus has worked in various technical and IT support roles throughout their career. Michael started their career in 2005 as a Hardware Technician at Augustana College. From 2006 to 2009, they worked as a Network Support Engineer at the Jewish Federation of Metropolitan Chicago. In 2009, they joined Tek Systems/Ace Hardware Corporation as a Support Center Analyst I. From 2010 to 2012, they served as a Care Center Analyst I at Ace Hardware Corporation. In 2012, they became an IT Support Representative at PrimeSource Healthcare Systems. Since 2013, they have been with the American Academy of Pediatrics, where they initially worked as a Technical Support Representative I. Michael then advanced to the position of Technical Support Representative II and is currently serving as a Systems Administrator I.

Michael Surerus, MBA, has a strong education background with a focus on business administration and information systems. Michael obtained a Master of Business Administration (M.B.A.) degree with a concentration in Information Systems from Roosevelt University from 2014 to 2018. Prior to their MBA, they completed a Bachelor of Arts (B.A.) degree in Computer Science and Mathematics from Augustana College from 2004 to 2006. Michael also holds an Associate of Science (A.S.) degree in Science from Elgin Community College, which they earned from 2002 to 2004. Additionally, Michael has a certification as a Microsoft Certified Professional (MCP) from Microsoft. The specific month and year of obtaining this certification are not provided.