Dejha B. is an accomplished professional with extensive experience in business operations and management. Currently serving as Vice President of Business Operations at AARP since 2011, Dejha has a strong background in strategic consulting as a Strategic Business Consultant at The Bower Group, LLC from 2008 to 2010, focusing on helping small businesses enhance their organizational frameworks. Prior to these roles, Dejha held leadership positions at Bank of America/MBNA, including Senior Vice President, Business Operations, and Site Leader, and spent over a decade at MBNA America Bank in various senior and managerial roles, emphasizing customer assistance, fraud management, and employee development. Dejha holds a Bachelor of Science degree in Business Marketing from Hampton University, earned in 1993.
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