Jill Jacob

Jill Jacob is a seasoned professional with extensive experience in brand management, communications strategy, and customer experience engagement. Currently serving as Brand Manager at AARP since July 2022, Jill develops and implements strategic platforms that enhance awareness of AARP programs, focusing on issues like Diversity, Equity & Inclusion, Utilities, and Caregiving. Previously, Jill was a Principal at Jill Jacob Marketing Communications, offering expertise in brand marketing and customer experience. With a long tenure at Live Nation Entertainment, Jill held the role of Senior Vice President, Communications, overseeing operational modernization and internal marketing for a large sales division. Jill's educational background includes a Bachelor of Arts in Journalism from Temple University, a Master of Science in Sports Administration & Facility Management from Ohio University, and several professional certificates related to customer experience and digital media marketing.