Josh Cohen is an experienced manager with a strong background in member operations and customer service. Currently serving as the Manager of Member Operations at AARP since May 2018, Cohen previously held the position of Director of Membership at the Marine Technology Society from October 2015 to April 2018 and worked as a Manager of Member Operations at ASIS International from January 2014 to August 2015. Earlier in his career, Cohen managed box office and customer service operations at D.C. United in Major League Soccer from January 2003 to December 2013, overseeing ticket fulfillment and retention strategies for season ticket holders. Josh Cohen holds a B.A. in Anthropology and Hispanic Studies from Connecticut College, which was earned between 1998 and 2002.
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