Maria Lee is a seasoned professional with over 20 years of experience in web development, user experience, and program management. Currently serving as the Director and Channel Product Owner for AARP's Help Network since 2012, Maria has shaped strategic initiatives to enhance customer experience and optimize digital communications. Previously, Maria held significant roles at the Federal Communications Commission, where management of a diverse team led to the successful implementation of self-service online portals, and at Computech, Inc., where oversight of enterprise user experience strategy was a key responsibility. Early in Maria's career, leadership in project management at iXL included the development of interactive academic courses for prestigious institutions. Maria holds a BA in Architecture from Yale University and an MBA in Management of Information Science from Wake Forest University School of Business.
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