Mitchell Ross has over 25 years of experience in consumer care and contact center operations, currently serving as Senior Vice President of Consumer Care at AARP since 2005. Prior roles at AARP include Vice President and Director of Contact Center Operations. Prior to joining AARP, Mitchell worked at Spherion as Site Manager from June 1997 to March 2004. Mitchell holds a Bachelor of Arts degree in Political Science and Government from Rutgers University - Camden and a Bachelor of Business Administration in Marketing from Texas Wesleyan University.
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