Susan Mrachek

Susan Mrachek is an experienced professional with a strong background in volunteer communications, business development, and marketing. Currently serving as the Director of Volunteer Communications and Operations at AARP since 2007, Susan leads operations of the volunteer support center, manages volunteer engagement programs, and oversees significant initiatives such as Create The Good and the Volunteer Leadership Institute. Prior roles include Senior Director of Business Development at AARP, where Susan established the Network as a leading resource for organizations serving individuals aged 50 and older, and earlier positions at US Airways and Delta Air Lines that involved marketing management and financial oversight. Educational credentials include an MBA in International Management from Thunderbird School of Global Management and an Executive Education degree from Georgetown University.