Thomas C. Scala

Thomas C. Scala is a seasoned professional in digital product management and customer experience, currently serving as a Staying Sharp Quality Senior Advisor at AARP since October 2019. With a strong background in web analytics and quality assurance, Thomas previously held a similar role as a Customer Quality Specialist at TorchLight Hire. Prior to that, experience as a Consultant at Gray Matter Consulting involved business analysis and web development for community-driven services. Thomas has a lengthy tenure at Hanley Wood, progressing through various roles including Development Team Product Owner and Technical Product Director, where significant strides in product management and digital design were made. Thomas holds a Bachelor of Fine Arts in Graphic Design from James Madison University.