Raphael Madrid is a curious and driven leader with a passion for continuous learning and innovation. They served as a Commercial Manager at Ambev from 2021 to 2024, where they oversaw B2B customer service and led a multidisciplinary team. Currently, Raphael holds the position of Global Director of Customer Service at AB InBev, applying data-driven decision-making to drive meaningful impact. Their educational background includes a degree from Universidade Federal do Rio de Janeiro, completed in 2016. In addition, they gained valuable experience through various roles in logistics and management during their earlier career.
This person is not in the org chart
This person is not in any teams
This person is not in any offices