Mark Knobel has a diverse work experience spanning multiple roles in the technology support field. Mark started their career at Recorded Books, LLC as a Level 2 Support Specialist from November 2012 to March 2014. Mark then worked as a Desktop Support Technician at GroupM from September 2014 to August 2016. Mark then joined Foresters Financial Services as an Information Systems Support Specialist from August 2016 to May 2017, where they provided white-glove support to the Wall St. office, managed boardroom systems, and assisted the general counsel staff with technical issues and compliance. Mark then worked at Proactive Technologies as a Service Desk Technician from May 2017 to February 2019. Currently, Mark is working at Abacus Group as a Client Support Engineer, starting their position in February 2019.
Mark Knobel attended YTI Career Institute from 2008 to 2010 where they obtained an Associate of Arts and Sciences (A.A.S.) degree in Computer Systems Specialist. From 2016 to 2020, they attended The City University of New York, majoring in Computer and Information Sciences and Support Services. Mark also holds an A+ Certification from CompTIA, although the specific month and year of acquisition are not provided.
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