Dmitri Derkats has extensive experience in product management, technical support, and software development, primarily within ABB. As a Product Owner from May 2018 to March 2022, Dmitri managed projects in Drives R&D, including the development of a Windows desktop application for IEC 61131-3 programming and enhancing remote customer support processes. Prior to this role, Dmitri served as a Technical Support Specialist, where responsibilities included data analytics for support cases and the implementation of digital tools in customer support. Dmitri's earlier experience includes a position as a Software Developer at ABB Estonia, focusing on embedded programming for low voltage AC drives, and as a Key Account Support Specialist in ABB Finland, providing technical support to key clients for various applications across industries. Dmitri holds a Master’s Degree in Computer and Systems Engineering from Tallinn University of Technology, earned between 2005 and 2011.
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