Heidi Peltola

Heidi Peltola is a skilled professional with extensive experience in project management, process improvement, and customer success across various industries, including engineering and service management. Starting as a summer trainee at UPM-Kymmene Oyj, Heidi progressed to a project trainee role where a master’s thesis focused on condition monitoring systems was developed. Subsequently, Heidi held crucial positions at Konecranes, including field service support roles and team leadership, contributing significantly to global engineering projects and process training. Currently, Heidi serves as a Global Customer Success Manager at Johnson Controls, facilitating customer engagement and satisfaction with SaaS solutions. Heidi holds a Bachelor's degree in Mechanical Engineering and a Master's degree in Mechanical Engineering, alongside studies in Forestry at The University of Montana.