Heidi Pyykkö

Heidi Pyykkö is an accomplished professional with nearly 20 years of experience in customer service management, focusing on customer centricity and smooth offer-to-delivery processes. Pyykkö has held various roles at ABB, including Global Customer Service Manager and Local Customer Service Manager, showcasing a strong background in sales administration and channel management. Currently pursuing a Bachelor of Business Administration at Haaga-Helia University of Applied Sciences, Pyykkö is also enrolled in an Executive MBA program at Aalto University and has completed multiple prestigious courses, including one at Harvard. Previously, Pyykkö gained valuable experience in the hospitality industry while working as a hostess and bartender at HOK-Elanto Restaurants.