Klaudia Trojnar is a passionate leader and architect with over 14 years of experience in the IT industry, focusing on Service Desk, Service Management, and Service Integration solutions in global environments. Klaudia held various roles at Capgemini, including Service Integration Operations Delivery Manager and Global Capability Lead for Continual Service Improvement, and is currently the HREX IS Run Manager at ABB. With a solid educational background in English Philology, Klaudia began their career as an English teacher before transitioning into the IT sector, where they excel in process optimization and customer-centric solutions.
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