Krystian Sagan

Krystian Sagan is an accomplished Lead Process Architect and Integration Expert at ABB, specializing in the creation and deployment of industry benchmark Service Integration and Management frameworks. With over a decade of experience at Capgemini, Krystian has held various leadership roles including Senior Operations Manager and Process Lead, overseeing large teams, managing budgets, and implementing continual service improvement programs. Krystian's expertise encompasses ITIL frameworks, major incident management, and process alignment with organizational goals, enhancing service delivery and operational efficiency. Prior experience includes technical support and stock control, demonstrating a strong foundation in service management and operational excellence. Krystian holds an education from Krakow Academy.