RH

René Hess

Global Business Process Owner - Installed Base, Service Contracts and Service Data

René Hess is a global business process owner at ABB Robotics, specializing in the digitalization of industrial services and IT processes. They began their career in industrial automation and have over eight years of experience in various local and global functions within ABB. With a Bachelor of Engineering in Mechatronics, a Master of Science in Innovation Technology Management, and an MBA, René has worked on significant projects involving digital services, customer journey optimization, and process design. In addition to their professional contributions, they volunteer as a next-generation platoon leader with Germany’s Federal Agency for Technical Relief, demonstrating strong problem-solving capabilities in team settings.

Location

Mannheim, Germany

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