Roberta Jácome

Roberta Jácome is an experienced professional in customer service and supply chain management with a career spanning over 15 years. Currently serving as a Customer Services Coordinator at ABB Brasil since July 2018, Roberta ensures customer satisfaction by overseeing the entire order fulfillment process. Previous roles include coordination of the Customer Service Center at General Electric do Brasil Ltda and expertise in sourcing at GE Power Conversion, where responsibilities included supplier management and contract negotiations. Roberta's earlier experience encompasses logistics analysis for ArcelorMittal and foreign trade analysis for Fiat do Brasil. Holding a Bachelor's degree in Business Administration from Centro Universitário Newton Paiva and a Post Graduation in Purchasing Administration from IETEC, Roberta combines strong educational background with practical expertise to enhance customer experiences and facilitate sales growth.