Sebastian Augustyn is an IT Service Management Senior Specialist with extensive experience in coordinating and managing service operations. They previously worked at Capgemini as an Incident Coordinator and Support Agent, as well as in various roles at ABB, such as IS Network Tower Service Coordinator and Application Support Specialist. Prior to their IT career, they held customer-facing positions in hospitality, including roles as a Front Desk Receptionist at Sheraton Hotels & Resorts and a Front Desk Supervisor at Westin Hotels & Resorts. Sebastian earned a degree in Zarządzanie from Wyższa Szkoła Organizacji Turystyki i Hotelarstwa between 2005 and 2008.
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