Rodney L. currently serves as Workforce Operations Manager at ABB OPTICAL GROUP since February 2025. Prior experience includes roles such as Workforce Management and Onboarding Manager and Onboarding Program Manager at Conduit Health Partners from July 2021 to February 2025, and Call Center Supervisor at Mercy Health from December 2019 to July 2021. Rodney L.'s career began at American Modern Insurance Group, progressing from Customer Service Representative to Customer Service Supervisor between May 2009 and October 2016. Additional roles include Senior Banker and Personal Banker at U.S. Bank, and Conversion Specialist and Account Specialist at CDK Global. Rodney L. holds a Bachelor of Science in Business Administration and Management from Ashworth College and is pursuing a Master’s in Business Administration and Management at Northern Kentucky University.
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