Abbie Overman is an experienced Customer Experience strategist with a focus on the digital workplace. They served as a Senior CX/UX Specialist at Abbott from 2019 to 2023 and previously held various roles at Universal Hospital Services, including 360 Program Services Supervisor and 360 Program Specialist from 2012 to 2015. Abbie contributed to operational excellence through leadership in strategy development, project management, and cross-functional collaboration. They earned a Bachelor of Arts in Communication Studies from Gustavus Adolphus College, where they were also an Executive Board Member for the Communication Studies department.
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