Ali Raza is an IT Support Specialist at Abbott since May 2025, where responsibilities include providing onsite IT support for Windows, macOS, and Linux systems, achieving a resolution rate of 95 percent within service level agreements, and ensuring 100 percent compliance in the installation and repair of devices according to OEM and security standards. Previously, Ali Raza served as an Information Technology Support Engineer at Huawei from March 2017 to December 2024, overseeing over 200 computers and significantly enhancing network capabilities by 10% through innovative connectivity network configurations. Ali Raza holds a Bachelor of Science degree in Computer Science from Nanjing University of Aeronautics and Astronautics, completed in 2016.
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