Amy Johnson is currently the Director of End User Experience Management at Abbott, where they lead initiatives to enhance business partner support experiences. Previously, they served as Chief Inspirer at Infinite Green, focusing on strategic design and sustainable learning programs for meaningful customer experiences, and held various director-level positions at Universal Hospital Services, overseeing service desk operations, customer care system integration, and sales enablement. Amy earned a Bachelor’s degree in Elementary Education from St. Catherine University from 1987 to 1990.
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