Carlos Arce is a seasoned operations professional with extensive experience in managing and improving operational processes across various industries. Currently serving as a Senior Operations Manager at Abbott since December 2022, Carlos previously held roles at Western Union where responsibilities included overseeing Customer Care support and enhancing operational excellence through lean management. Prior experience at Boston Scientific includes leadership positions such as Senior Industrial Engineer, where strategic direction for lean projects was provided, and roles focused on training and process improvement. Carlos holds multiple academic degrees, including a Licentiate degree in Industrial Production Engineering from Tecnológico de Costa Rica and several MBAs in Operations Management, Project Management, and Quality Management from ULACIT.
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