Emma Giggs is a Senior Customer Experience Manager at Abbott, a position they have held since 2024. They previously served as a Global Client Services Manager at De Beers Group from 2022 to 2023 and as a Customer Service Manager for Wizarding World Digital at WarnerMedia from 2018 to 2021. Emma began their career in customer service at Liberty Ltd, where they held various roles from 2010 to 2012, and at Harrods from 2014 to 2016. They completed a BA(Hons) in History at The University of Manchester between 2006 and 2009 and attended Oxford Summer School for Retail in 2015.
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