Franck NLEMBA

Franck NLEMBA is a Director at Abbott, currently leading digital strategy in customer experience and CRM. With extensive experience in digital growth, Franck previously served as Head of Growth at Desjardins, where they expanded the team significantly and refined workflows. They have held key roles in various organizations, including Director of E-commerce at L'Oréal, where they implemented successful strategies across multiple brands. Franck holds a Master’s degree in Digital Marketing from Toulouse School of Management and has completed executive education in Business Analytics at The Wharton School.