Ho Wei Jie is an innovative telecomms expert specializing in Unified Communication solutions, with over a decade of experience in the field. They served as a Global Service Delivery Engineer at Dimension Data from 2016 to 2017, followed by their current role as a Voice Infrastructure Architect at Abbott since 2018, where they focus on developing scalable Global Contact Center solutions to support digital transformation. Prior to that, Ho Wei Jie was a Technical Specialist at Jebsen & Jessen Communications from 2008 to 2016, providing technical expertise and consulting on Avaya solutions. They hold a Bachelor’s degree in Computer Science, Networking, and Computer Systems from the University of Malaya.
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