James Odom is currently the Manager of Global Call Management Systems at Abbott Laboratories, where they support customer service through expertise in global call registration systems. With extensive experience in the medical device industry, they have specialized in quality assurance and compliance, utilizing Six Sigma and CAPA processes to ensure regulatory standards are met. Prior to this role, James served as a Senior Specialist in Customer Service and held various positions at Abbott Diagnostics, focusing on quality management and customer support. They earned a Bachelor of Science in Medical Technology from The University of Texas Southwestern Medical Center and a Bachelor of Biological Sciences from Southern Methodist University.
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