Joe Ramirez is an experienced IT professional with a strong background in system security and technical support. Currently serving as a System Security Administrator at Abbott since September 2014, Joe has also held the position of Help Desk Analyst, providing first-level support to over 20,000 users while troubleshooting various software and connectivity issues. Prior to Abbott, Joe worked at Advanced Technology Services and Motorola Mobility, where responsibilities included remote technical support, account configuration, and software testing for Android platforms. With a Bachelor's degree in Computer Science from DeVry University, Joe has demonstrated expertise in system management, incident documentation, and technical troubleshooting across a range of platforms and technologies.
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