Luong Son is a seasoned professional currently serving as the Director of Customer Relationship Management at Abbott since 2022. Previously, Luong held various leadership roles, including Head of CRM at Abbott from 2019 to 2022, and Head of Voice & Virtual at Standard Chartered Bank in 2016. With experience at Vietnam International Bank and RECKITT BENCKISER, Luong has developed a strong background in digital management and CRM strategies. They started their career at Procter & Gamble and have since progressed through multiple roles in CRM and analytics across various sectors.
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