Michael R Nelson

Michael R. Nelson is an IT Manager at Abbott, overseeing the Service Portal and Service Request workstreams for Abbott's ServiceNow platform. They have previously served as a Systems Administrator, providing Level 3 support for over 5,000 Windows servers and 70,000 global users. Michael started their career in the IT Professional Development Program at Abbott, gaining experience across various roles including Business Systems Analyst. They hold a Bachelor’s Degree in Business Administration and are currently pursuing a Master’s Degree in Management Information Systems at Northern Illinois University.