Obaid Alam is currently the Regional Service Manager for ANZ and Southeast Asia at Abbott MDx, where they oversee the service business, define strategies, and enhance service delivery models. With over 18 years of experience in technical service management, they have previously held positions such as Service Team Lead at Hospicare Systems and Field Service Engineer at both Bio-Rad Laboratories and GE Healthcare. Obaid has a strong background in fostering a customer-centric culture and driving operational excellence. They are pursuing a Master of Science at Queensland University of Technology, expected to be completed in 2026.
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