Sonja Hild

Sonja Hild currently serves as the Director of Customer Service for Germany, Austria, and Switzerland at Abbott, overseeing the operational and financial aspects of the Abbott Core Diagnostics Service since May 2023. Additionally, Sonja is a Sponsor and Founding Member of the bold project, an initiative aimed at empowering women to lead authentic and independent lives. Prior experience includes a significant role at Bosch as Head Of Customer Service, where responsibility encompassed P&L management, strategy, and consumer satisfaction for BSH Home Appliances Group in the Netherlands, along with leading a change program focused on service quality. Earlier roles include Head Of Training And Development at Bosch, enhancing training performance for over 12,000 engineers, and various positions at Speexx and Audi Japan KK, with a strong foundation in international business management from The Hague University of Applied Sciences.