Stephen Cronin

Stephen Cronin is a Senior Telecommunications Engineer at Abbott, where they specialize in telecoms engineering with expertise in Avaya, Genesys, and Sonus SBCs. They began their career as a Customer Collections Agent at Bank of America/MBNA and advanced into roles in dialler management and IT within the telecoms team. Stephen's experience includes positions as a Hardware Engineer at Trojan Complete IT Solutions, Network Administrator at Abbott, and Lead Telecoms Engineer at Citrix. They hold a Higher Diploma in Computing, Computer Systems Networking, and Telecommunications from Letterkenny Institute of Technology.