Sofia Guerra currently serves as the In Field Team Excellence & CRM Regional Coordinator at AbbVie, having previously worked as a Customer Engagement Regional Specialist at Johnson & Johnson Innovative Medicine Latinoamérica. With extensive experience in performance metrics standardization, stakeholder feedback analysis, and the implementation of customer engagement strategies across Latin America, Sofia has a solid foundation in the pharmaceutical sector. Prior roles at Accenture included the PRA Projects Analyst and Innovation and RPA Coordinator, where Sofia demonstrated expertise in process analysis, automation, financial data validation, and improvement opportunities. Sofia's educational background includes a Bachelor of Business Administration from the University of Buenos Aires and a high school diploma in Communication, Art & Design from Instituto La Salle Florida.
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