Alex Brown is currently the UC Operations Manager at ABC Managed Services, bringing extensive experience as a Customer Service Engineer within the telecommunications industry. Alex has previously worked as a Technical Engineer at inTEC BUSINESS and an IP Installation Engineer at Active Business Communications Ltd, among other roles. With a strong background in Service Delivery, Session Initiation Protocol (SIP), and Multiprotocol Label Switching (MPLS), Alex holds A-Level qualifications in Mathematics (Pure & Mechanical) from Priestley College.
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