Oliver B. is an experienced Customer Success Manager with a focus on IT service management across various sectors. Currently at Ably since October 2023, Oliver previously held similar roles at ECI from July 2021 to May 2023, and Ubertas Consulting from January 2021 to July 2021, where responsibilities included managing IT services and providing project management for AWS challenges. Prior to these positions, Oliver was with Rackspace from April 2018 to August 2020, overseeing service delivery for both physical and cloud hosting, contributing to a revenue base of $7.5 million annually. Oliver began the professional journey at the University of Warwick as a Delivered Conference Employee from July 2015 to October 2017, managing client-facing events. Academic credentials include a Bachelor’s Degree in Economics from the University of the West of England and A-levels in Mathematics, Economics, and Law from Warwickshire College.
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