Robin Smit

Robin Smit is an experienced professional in the banking sector, currently serving as a Knowledge Enabler at ABN AMRO Bank N.V. since April 2012, specializing in coaching and training customer care employees. Previous roles at ABN AMRO include Onboarding Trainer and Teamlead of the DFC Data Repair team, focusing on quality and skills training for staff dealing with customer payment issues. Prior to joining ABN AMRO, Robin held positions at Rabobank IJmond Noord as Teamleider Verkoop & Service and at Fortis Bank in various supervisory roles, where responsibilities included managing sales teams and ensuring customer satisfaction. Robin is also well-educated in financial advisory and training, having completed multiple certifications and courses in relevant fields.