Carly Cohan is an experienced Customer Success Manager currently working at Abnormal AI since December 2025. Prior to this role, Carly served as a Senior Enterprise Customer Success Manager and Customer Success Manager at 6sense from April 2023 to December 2025, and held multiple positions at Crayon from January 2020 to April 2023, including Associate Customer Success Manager II and Analyst. Carly's expertise includes leveraging artificial intelligence for competitive intelligence reporting, automating processes, and enhancing product value for customers. Earlier experience includes a Marketing Intern role at JOHNLEONARD, where Carly conducted market research and assisted in various marketing projects, along with a background in customer service as a waitress at The Outlook Restaurant from 2013 to 2018. Carly holds a degree from the University of Mississippi, earned between 2015 and 2019.
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