Sneha Sachdeva

Sneha Sachdeva is a seasoned professional in Customer Success with extensive experience across multiple organizations. Currently serving as Senior Manager at Abnormal Security since June 2023, Sneha previously held key roles at Twilio, where significant achievements included leading a 15+ member team and contributing to a 132% YoY ARR growth on a $240M portfolio. At Twilio, Sneha also established the customer success function in the LATAM region, achieving a 1.5x growth in ARR. Earlier experience includes positions at Consensus Corporation, where success included launching mobile activation services, and at Mahindra GenZe, supporting executive efforts to enter the US market with electric vehicles. Sneha's foundational career in Human Resources at HCL Technologies involved pioneering HR application development. Educational credentials include a B.Com (Hnrs) from Panjab University, a PGDBA in Human Resources from Symbiosis Institute, and a course in Global Business Management from UC Berkeley.