Taylor Wong

Taylor Wong is a seasoned professional in customer success management with extensive experience in enhancing client satisfaction and fostering long-term relationships. Currently serving as a Senior Customer Success Manager at Abnormal Security since November 2021, Taylor excels in understanding client needs and providing strategic guidance for product adoption. Previous roles include Customer Success Manager and Customer Success Advocate at Mimecast, where Taylor collaborated with internal teams to resolve issues and promote customer engagement. Earlier experience at Apple involved a progressive career from Specialist to Pro, where Taylor utilized sales and product knowledge to exceed client expectations. Taylor holds a degree from the University of Massachusetts Lowell.