Zack Siegert is an experienced professional in Digital Customer Success with a strong background in building and scaling customer engagement programs across multiple organizations. Currently serving as Senior Manager at Abnormal AI, Zack is focused on establishing the Digital Customer Success initiative. Previously, at AuditBoard, Zack led efforts to enhance customer engagement, driving adoption and retention, contributing to the company's acquisition by Hg Capital. Zack's experience at VMware includes managing customer engagement and platform adoption while holding various customer success roles at Remedly and IBM, where Zack developed skills in Agile methodologies and stakeholder communication. Zack holds a Bachelor of Business Administration in Finance from Texas Christian University and participated in a study abroad program at Universidad Pablo de Olavide focused on Spanish language and literature.
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