Chris Blind

Chris Blind is currently the Wireless Account Manager at ABS Communications. Prior to this, they were with Sutherland Global Services from January 2003 to September 2018 where they were the ATT Business Client Account Manager / Team Lead. Chris was responsible for coordinating directly with large companies and local regional field reps on order procurement and problem solving, generating 15+% in sales growth by directly working with National Accounts and local field agents, and boosting overall program net sales by over 10%. Chris also maintained a client database and implemented client outreach programs to generate repeat business, and collaborated with the AT&T Fraud Prevention department to process orders efficiently. In addition, they maximized ROI by achieving customer service objectives by contributing customer service information and recommendations to strategic plans and reviews. Chris approved, revised, and composed official AT&T quotes delivered to customers with orders between 1-3,000+ lines of service. Chris also implemented production, productivity, quality, and customer-service standards, resolved customer related issues, and identified customer service trends.

Before Sutherland Global Services, Chris Blind was with Wegmans Food Markets from June 1998 to January 2003 as the Customer Relations and in Store Department Assistant.

Chris Blind is currently pursuing a degree in Business Administration and Information Technologies at Monroe Community College.

Their manager is Erich Metzger, Founder & CEO. They are on a team with Ashley Galica - Wireless Account Manager, Robert Workentine - Director of Mobility Operations, and Chris Briggs - Wireless Account Manager.