Kelsey Wright

Customer Support Analyst II

Kelsey Wright, CLMS, currently serves as a Customer Support Analyst II at AbsenceSoft, where responsibilities include addressing client questions, managing system issues through collaboration with Development and Quality Assurance teams, and utilizing a web-based ticketing system. Previously, Kelsey worked as a Supply Chain Analyst at Allegis Global Solutions, focusing on service excellence and mentorship within the supply chain. Earlier roles include Employee Engagement Specialist and Client Services Specialist at Tailored Management, where advocacy for associates and resume assessment were key duties. Kelsey also brings experience as a Social Media Intern and Data Analyst at Ball State University, an Assistant Media Director at the American Advertising Federation, and a Digital Marketing Intern at Adept Marketing. Kelsey holds a Bachelor’s Degree in Advertising/Marketing from Ball State University.

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