Emma Link is a Director with extensive experience in business development and customer experience. They served as a Technical Specialist at ISO - International Organization for Standardization from 2013 to 2023, focusing on the standardization of customer contact centers. Emma held various leadership roles at Online Fulfillment Sverige AB between 2008 and 2011, including Kontorschef and Telemarketingchef, where they were responsible for operations and staff management. Currently, Emma is the VP of Business Services at Absfront, and previously worked as Business Director at Barona Sweden and a Consultant at Pratbiten AB, providing services in organizational and leadership development. Emma holds degrees from Umeå University and Lund University.
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