James Carlton

James Carlton is an experienced strategic account manager currently working at Absolute Software since March 2023. Prior to this role, James held various positions at Alida from July 2021 to February 2023, including Associate Director of Customer Success and Senior Customer Success Manager, where James managed key accounts and led a team of customer success managers. James has a solid background at Galvanize and IBM, where roles ranged from Senior Account Development Manager to Sales Specialist in Business Continuity & Resiliency Services. James has consistently achieved high performance metrics throughout a diverse career, which includes significant achievements in customer retention, account management, and team leadership. James holds a BA (Hons) in Business and International Finance from Oxford Brookes University.