Nam Nguyen is a skilled technical support professional with extensive experience in customer support and data quality control. Currently serving as a Technical Support Specialist at Absolute Software since July 2019, Nam provides L1 and L2 product support to global customers and utilizes SQL data querying along with Service Now and Salesforce ticketing systems. Previous roles include Data Quality Control at iKorn Solutions, Technical Support Lead at DXC Technology, Pre-sale Technical Support and IT Helpdesk Specialist at IBM, and ERP Implementer at FPT Software. Nam holds a Bachelor of Computer Science from the University of Greenwich and a Diploma in Computer Programming from FPT Aptech Academy.
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