Tom J. is a highly experienced technical support engineer currently serving as a Senior Technical Support Engineer in Secure Access at Absolute Security since December 2022. With a strong background in IT and law enforcement, Tom has held various positions, including Senior IT Specialist - Team Lead at Softrim LLC, where Tom led an IT team in delivering managed services across diverse industries. Previous roles include Public Safety Specialist for Lee County, where Tom acted as the technical lead for a new dispatch system, and multiple positions within local police departments focusing on IT services and operations. Tom's educational background includes a Bachelor's Degree in Information Technology from the University of Phoenix and an Associate's Degree in Computer Networking Systems from ITT Technical Institute, complemented by law enforcement training from Zone 14 Law Enforcement Academy.
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