Alexandra A. currently serves as a Client Advocate I at Absorb Software, beginning in May 2023, following a role as an Account Services Expert at DocuSign from January to April 2023, where responsibilities included managing B2B customer requests and liaising with the Revenue Operations department. Prior to this, Alexandra gained extensive technical support experience at TELUS International from May 2014 to September 2021, focusing on Google Workspace for French-speaking clients, while also participating in training new agents and managing complex technical inquiries. Additional experience includes IT support at Atos and customer support management at Hewlett-Packard, with educational credentials comprising a Bachelor of Economics from Universitatea Petrol-Gaze din Ploiești, attained between 2003 and 2007.
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